TOP PRODUCTS, UNBEATABLE PRICES
At Salon Expert, a proud sub-brand of Beauty Relay Pvt. Ltd., we are committed to delivering your favorite beauty and personal care products to your doorstep in the fastest, safest, and most reliable way possible. Please take a moment to review our shipping policy.
📦 Shipping Coverage
We currently ship across India to all serviceable pin codes. For any special shipping requests or bulk orders, feel free to contact our support team.
🚚 Order Processing Time
Orders are processed within 1-2 business days (excluding Sundays and public holidays).
Orders placed after 2:00 PM IST will be processed on the next business day.
Once dispatched, you will receive a tracking link via email or SMS to monitor your shipment.
⏱ Estimated Delivery Time
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 3-5 Business Days |
| Non-Metro Cities | 5-7 Business Days |
| Remote Areas | 7-10 Business Days |
Please note: Delivery timelines may vary based on unforeseen circumstances like weather, strikes, or courier delays.
💰 Shipping Charges
Free shipping on all prepaid orders above ₹499.
A nominal shipping fee of ₹50 is applicable on orders below ₹499.
Cash on Delivery (COD) is available with an additional COD fee of ₹60.
📦 Order Tracking
Once your order is shipped, a tracking link will be sent to your registered email and phone number. You can also track your order anytime through the “Track My Order” section on our website.
❌ Undelivered Packages
If a package is undelivered due to an incorrect address, refusal, or unavailability of the recipient, it will be returned to us. In such cases:
We will attempt to contact you for re-dispatch.
Additional shipping charges may apply for re-shipment.
📝 Important Notes
Please ensure the address and contact details entered at checkout are accurate and complete.
Salon Expert is not responsible for delays caused by courier services or natural calamities.
📞 Contact Us
If you have any questions or concerns regarding your order or shipping status, please reach out to us:
Customer Support:
📧 Email: online@kudos.in
📞 Phone: +91-8920138499
🕐 Timings: Monday to Saturday, 10 AM – 6 PM
Thank you for shopping with Salon Expert by Beauty Relay Pvt. Ltd. We’re here to make your beauty journey smooth, delightful, and stress-free!
