Effective Date: 01st May 2025
Welcome to Salon Expert, a sub-brand of Beauty Relay Pvt. Ltd.. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, mobile applications, products, and services.
By accessing or using any part of our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party gateways)
Date of birth (optional)
b. Non-Personal Information:
Browser type and version
IP address
Pages visited on our site
Device information
Cookies and usage data
2. How We Use Your Information
We use the information collected to:
Process and fulfill orders
Communicate with you about orders, offers, and updates
Improve our products, services, and user experience
Send promotional materials (only if you’ve opted in)
Prevent fraudulent activities and ensure website security
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Trusted third-party service providers (e.g., payment processors, courier partners) for operational purposes
Legal authorities, if required by law or to protect the rights, property, or safety of our company, customers, or others
4. Cookies and Tracking Technologies
Salon Expert uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
Understand website traffic and user interaction
Remember your preferences and login sessions
Show you relevant ads and promotions
You can control cookie preferences through your browser settings.
5. Data Security
We implement strong security measures, including SSL encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Access and review your personal data
Request corrections or updates to your data
Withdraw consent or request deletion (where applicable)
Opt-out of receiving marketing emails
To make a request, please contact us at support@beautyrelay.com.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children without parental consent. If we become aware that such information has been collected, we will take immediate steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. All updates will be posted on this page with the effective date. We encourage you to review it regularly.
9. Contact Us
For questions, concerns, or complaints related to this Privacy Policy, please contact:
Salon Expert – Beauty Relay Pvt. Ltd.
Email: info@beautyrelay.com
Website: www.beautyrelay.com
Customer Care: +91 7290075424
